Login or create an account
CloseReturning Customer
I am a returning customer
Login or create an account
CloseRegister Account
If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Thank you for registering with Black Forest Cake House!
You will be notified by e-mail once your account has been activated by the store owner.
If you have ANY questions about the operation of this online shop, please contact the store owner.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Terms & Conditions
Terms and Conditions
Welcome to Black Forest Cake House! These terms and conditions
outline the rules and regulations for the use of our bakery's website and
services. By accessing this website and placing orders, you agree to comply
with these terms. Please read them carefully.
1. Order Placement:
·
When placing an order
through our website, you agree to provide accurate, complete, and up-to-date
information.
·
We reserve the right to
refuse or cancel any order for any reason, including but not limited to product
availability, pricing errors, or suspicion of fraudulent activity.
2. Pricing and Payment:
·
All prices listed on our
website are in Kenyan Shilling (KES) and inclusive of applicable taxes.
·
Payment for orders must
be made in full at the time of checkout. We accept payment via the payment
methods listed on our website.
·
In the event of a
pricing error, we reserve the right to correct the price and notify you of the
updated amount before proceeding with the order.
3. Product Availability:
·
Our product offerings
are subject to availability, and we cannot guarantee that all items will be in
stock at all times.
·
If an item you ordered
is unavailable, we will notify you as soon as possible and offer alternatives
or a refund for the unavailable item.
4. Delivery and Pickup:
·
We offer both delivery
and pickup options for your convenience. Delivery times and charges may vary
depending on your location.
·
It is your
responsibility to provide accurate delivery information, including contact
details and delivery instructions. We are not liable for any delays or issues
resulting from incorrect information provided by you.
·
If you choose the pickup
option, orders must be collected at the designated pickup location within the
specified timeframe. Failure to collect orders may result in cancellation and
forfeiture of payment.
5. Intellectual Property:
·
All content, including
but not limited to text, images, logos, and designs, displayed on our website
is the property of Black Forest Cake House and protected by copyright laws.
·
You may not reproduce,
distribute, modify, or use any content from our website without our prior
written consent.
6. Limitation of Liability:
·
To the fullest extent
permitted by law, Black Forest Cake House shall not be liable for any direct,
indirect, incidental, consequential, or punitive damages arising out of or in
connection with your use of our website or services.
·
We do not warrant that
our website will be uninterrupted or error-free, or that defects will be
corrected.
7. Governing Law and Jurisdiction:
·
These terms and
conditions shall be governed by and construed in accordance with the laws of
Kenya. Any disputes arising out of or relating to these terms shall be subject
to the exclusive jurisdiction of the courts of Kenya.
8. Changes to Terms:
·
We reserve the right to
update or modify these terms and conditions at any time without prior notice.
Changes will be effective immediately upon posting on our website. Your
continued use of our website and services constitutes acceptance of the updated
terms.
If you have any questions or concerns about these terms and
conditions, please contact us at isimbah@blackforesthouse.co.ke cc
blackforesthouse@gmail.com or call us via 0794263423 / 0722386173 (Mon-Sat, 8am-7pm).. Thank you for choosing
Black Forest Cake House. We appreciate your business!